Returning my iPad

Have you already handed in your old iPad? Then you may want to set up your new iPad or log in using your School Apple ID

Below are some instructions that you must follow before returning your iPad to IT Support. Please do not assume you can do this on the day in the IT Support office.

Backing up the data in your iPad is essential. This will ensure that all your data and settings can be transferred seamlessly to your new iPad when you receive it. The kind of back-up that you need will depend on the size of the files (photographs, documents, videos…) that you have stored in your iPad.

What information do I need?

You will need to have the following information handy:

  • Your iPad’s pass code
  • Your Apple ID (this is your school email address)
  • Your Apple ID password (It is your email password)

There are FOUR main things that you need to do...

  1. Back up your data
  2. Turn off the Find my iPad feature
  3. Reset your iPad
  4. Return your iPad with its case, its USB power adapter and its USB charging cable (see main illustration, above) as instructed by your Head of Year.

1. Back up your data

Backing up to iCloud

Backing up to iCloud

Please follow the instructions in the photograph below to activate your iCloud back-up (it may be that you have wisely done this already, in which case no action is required at this point).

 

Backing up to OneDrive

If you want, you can back up your data to OneDrive. Simply create a new folder to import all your photos (or other data) as per the instructions in the photographs below.

Important note: If you are leaving the School, you will cease to have access to your School OneDrive after approximately one term, so please ensure you have backed up your data elsewhere if this is the case.

2. Turn off the Find my iPad feature

How to

Please complete this step immediately before step number 3, below. No sooner. This will ensure that you can transfer this feature to your new iPad and that your old iPad can be used by someone else. It is very important that you do this, see below.

3. Reset your iPad

How to

Only do this when you are absolutely sure that you have backed up all your data and you are ready to return your iPad to IT Support. Once you do this, there is no way back!

Resetting your iPad is very straight forward. The pictures below highlight the steps you need to take.

4. Return you iPad to IT Support

How to

Unless specific instructions have been given to you by your Head of Year, please return your iPad, in its case, together with its USB charging cable and USB power adapter to IT Support. As explained previously, the power adapter and its cable also need to be returned by this deadline, so, if you have lost or misplaced them, you will need to purchase replacements. Both Apple and Amazon sell them. Not acting now to find or replace these items if they are lost will cause a great deal of unnecessary administration to the School and any costs, including any financial penalties passed on to us by the lessor (the people from whom we rent the iPads) will be billed to your parents.